Shipping policy
Delivery Policy
At AT Home Glassware, we aim to deliver your orders safely and efficiently, no matter where you are in the world. Please review the following delivery guidelines and estimated transit times by region.
Shipping & Handling
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Orders are typically processed within 1–2 business days.
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Processing time may vary during peak periods or for custom orders.
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You will receive a confirmation email with tracking details once your order has been dispatched.
Transit Time Estimates
| Region | Estimated Delivery Time |
|---|---|
| UAE | 1–4 working days |
| GCC | 2–5 working days |
| Africa | 5–9 working days |
| Europe | 2–5 working days |
| Far East | 2–5 working days |
| Australia | 5–9 working days |
| USA | 3–7 working days |
| Canada | 5–9 working days |
| Other Countries | 5–9 working days |
📦 Note: These are estimated delivery times and may vary due to customs processing, local courier delays, or peak seasons.
Customs and Import Duties
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International orders may be subject to customs duties or import taxes.
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AT Home Glassware is not responsible for any additional charges incurred during the import process.
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These charges must be paid by the recipient.
Delivery Issues
If your package is delayed or appears lost, please contact us at athomeglassware@gmail.com and include your order number and tracking details. We will work with the courier to resolve the issue as soon as possible.