Terms of service

Welcome to AT Home Glassware! By accessing or using our website www.athome-glassware.com, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing an order.

1. General Information

This website is operated by AT Home Glassware. Throughout the site, the terms “we”, “us” and “our” refer to AT Home Glassware. We offer this website, including all information, tools, and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Eligibility

AT Home Glassware welcomes all customers to browse and place orders. There is no age restriction to shop with us. However, if you are under the age of majority in your location, we recommend obtaining parental or guardian consent before purchasing.

3. Product Information

We strive to ensure all product descriptions and images are accurate and up to date. However, due to the handmade or fragile nature of glassware, slight variations in size, color, and finish may occur.

4. Pricing and Payment

All prices are listed in USD and include applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice. Payments must be made at the time of purchase through our secure checkout system.

5. Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including but not limited to: product availability, errors in pricing, or suspected fraud.

6. Shipping and Delivery

We offer domestic and/or international shipping as specified on our Shipping Policy page. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by third-party couriers or customs clearance processes.

7. Returns and Refunds

We accept returns for damaged or defective items only. Requests must be made within 7 days of delivery with photo evidence of the issue. Read our full Return Policy for more details.

8. Breakage and Liability

Due to the fragile nature of glassware, breakage during transit must be reported within 48 hours of receipt. We may offer a replacement or refund at our discretion. We are not liable for damages caused by mishandling after delivery.

9. Custom and Bulk Orders

Custom orders may be subject to different return policies and longer lead times. Please refer to the specific terms provided at the time of purchase.

10. Intellectual Property

All content on this site, including text, graphics, logos, images, and product designs, is the property of AT Home Glassware and protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content without our permission.

11. User Conduct

You agree not to use the website for any unlawful or prohibited purpose, including but not limited to harassing, threatening, or defaming others, or violating any local, state, national, or international law.

12. Limitation of Liability

To the fullest extent permitted by law, AT Home Glassware shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of, or inability to use, this website or products purchased from it.

13. Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy. By using the site, you consent to the collection and use of your information as outlined therein.

14. Changes to Terms

We reserve the right to update or change these Terms and Conditions at any time. Changes will be effective immediately upon posting to the site. Continued use of the site after changes constitutes your acceptance of those changes.

15. Promotions and Discount Codes

From time to time, AT Home Glassware may offer promotional discounts or coupon codes. These offers are subject to specific terms, including expiry dates, usage limits, and product exclusions. We reserve the right to modify or cancel promotions at any time without notice. Discount codes must be entered at checkout and cannot be applied retroactively.

16. Third-Party Services and Links

Our website may contain links to third-party websites or services that are not owned or controlled by AT Home Glassware. We are not responsible for the content, policies, or practices of any third-party site. Use of third-party links is at your own risk, and we encourage you to review their terms and privacy policies before engaging.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at:
📧 athomeglassware@email.com
📞 +961 70 469 808
🏠 Byblos, Jbeil